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The terms governing your use of the Tripinsync platform and services.
Last updated: 1 April 2026
These Terms and Conditions ("Terms") govern your access to and use of the Tripinsync platform, website, and services (collectively, the "Services") provided by Tripinsync Ltd, a company registered in England and Wales with its registered office at 2 Kingfisher Way, Stockton-On-Tees, TS18 3EX, United Kingdom.
By creating an account or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services.
To use Tripinsync's Services, you must be at least 18 years of age and legally capable of entering into binding contracts under English law. By registering, you confirm that the information you provide is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at [email protected] if you suspect unauthorised access to your account. Tripinsync will not be liable for any loss or damage arising from your failure to comply with these security obligations.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:
Tripinsync's AI-powered features, including the Appeal Letter Writer, are designed to assist users in preparing documentation and understanding their rights. They do not constitute legal advice. For complex legal matters, we strongly recommend consulting a qualified solicitor. Tripinsync accepts no liability for the outcome of any appeal or legal proceeding based on content generated by our AI tools.
Some features of the Tripinsync platform require a paid subscription. All prices are displayed inclusive of VAT unless otherwise stated. Subscription fees are billed monthly or annually as selected at sign-up. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. We do not offer refunds for unused subscription periods except as required by UK consumer law.
All content, software, algorithms, trademarks, and materials on the Tripinsync platform are the intellectual property of Tripinsync Ltd or its licensors and are protected by UK and international intellectual property law. You may not reproduce, distribute, or create derivative works from any Tripinsync content without our prior written consent.
To the fullest extent permitted by applicable law, Tripinsync shall not be liable for any indirect, incidental, special, or consequential loss or damage arising out of or in connection with your use of the Services. Our total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total fees paid by you to Tripinsync in the 12 months preceding the event giving rise to the claim.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of the Services following notification constitutes acceptance of the updated Terms.
If you have any questions about these Terms, please contact us at [email protected] or write to Tripinsync Ltd, 2 Kingfisher Way, Stockton-On-Tees, TS18 3EX, United Kingdom.